Shipping policy

We’re excited to get your gems to you!

Processing Time

• Orders are processed within 1–3 business days.

• Custom pieces may take longer—we’ll notify you if so.

Shipping Options & Delivery Times

• We ship both locally and internationally.

• Estimated delivery times:

  • Local: 3–5 business days

  • International: 7–15 business days, depending on location.

Shipping Fees

• Calculated at checkout based on your location and selected shipping method.

Tracking

• Once your order ships, you’ll receive a tracking number via email.

Customs & Import Duties

• For international orders, any customs fees are the responsibility of the buyer.